Last updated: April 21, 2026
The short version: We collect only what we need to help you find senior care. We never sell your information. We never share it with facilities without your permission. We never bombard you with calls.
When you submit a request through our website or contact us by phone, we collect the information you provide, which may include your name, email address, phone number, location, the type of care you are seeking, and any details you share about your loved one's situation. We collect only what is necessary to provide you with meaningful guidance.
We also collect standard website analytics data (such as pages visited and time on site) through tools like Google Analytics. This data is anonymized and used only to improve our website and services.
We use the information you provide solely to connect you with relevant senior care guidance, respond to your inquiries, and follow up with resources that are relevant to your situation. We may contact you by phone or email in response to your request. We will never contact you for unrelated purposes or marketing without your explicit consent.
We will never sell, rent, lease, or otherwise transfer your personal information to any third party for marketing or commercial purposes. We will never share your contact information with senior care facilities, communities, or providers without your explicit permission. We will never bombard you with unsolicited calls from multiple facilities — a practice common with national referral services that we specifically reject.
We do not share your personal information with facilities or third parties. The only circumstances in which we would share information are: (1) with your explicit consent, such as when you ask us to contact a specific facility on your behalf; (2) as required by law, such as in response to a valid legal process; or (3) to protect the rights, property, or safety of our users or the public.
We take reasonable measures to protect the personal information you provide from unauthorized access, disclosure, or misuse. Our website uses SSL encryption for all data transmission. We store data securely and limit access to only those who need it to provide our services.
Our website uses cookies to improve your browsing experience and collect anonymized analytics data. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though some features of our website may not function properly as a result. We do not use cookies to track you across other websites or for advertising purposes.
You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your information. To exercise any of these rights, please contact us at help@myseniorcareadvisors.net or call (614) 818-5150.
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or how we handle your information, please contact us at help@myseniorcareadvisors.net or call us at (614) 818-5150.