PACE Community Outreach and Referral Specialist

The Community Partnerships and Referral Specialist responds to information and referral inquiries from seniors, caregivers, and professionals, providing accurate information on PACE services, assessing needs, and coordinating referrals to enrollment. The role manages inbound and outbound calls, documents interactions in CRM, supports enrollment and marketing collaboration, retrieves medical records, and holds office hours in senior housing to build relationships and identify potential participa…